Privacy Policy

At TakeCert (https://takecert.com/) and all related pages (referred to as the "Website," "we," "us," or "our"), we are dedicated to maintaining strong, transparent privacy practices. Your privacy is a priority for us, and whether you're new to our Website or a long-time user, we encourage you to understand our privacy practices. This Privacy Policy outlines the personal data we collect, why we collect it, how we use it, who we share it with, and the choices available to you, including how to access, modify, or delete your data.

Please read this Privacy Policy carefully. By using or accessing the Website and its services, you confirm that you have read, understood, and agree to this Privacy Policy. If you do not agree, please discontinue your use of the Website.

1. Information We Collect

1.1 Information You Provide

When you create an account or place an order on our Website, we or third-party service providers we work with may collect the following personal information:

• First Name
• Last Name
• Email Address
• Country
• Username
• Password
• Order Details

Please note: This information is necessary to provide our services, including managing your account and processing your orders.

For processing payments, we use Stripe, a third-party payment gateway. When you place an order, Stripe may collect and store payment information and other relevant details, such as your name, email address, and payment method, in accordance with their privacy policy. You can review Stripe’s privacy policy Privacy Policy.

1.2 Information Collected Automatically

When you use the Website, we may automatically gather certain data, including:

• IP Address
• Browser Information
• Device Details
• Usage Data (e.g., pages visited, time spent on the Website)

2. How We Collect Information

2.1 Cookies and Data Collection Tools

We use cookies and similar technologies to improve your browsing experience and track interactions on the Website.

2.1.2 Why Do We Use Cookies?

Cookies help us personalize your experience, ensure the Website functions properly, and analyze how users engage with our services.

2.1.3 Managing Cookie Preferences

You can manage or disable cookies through your browser settings. Please note that disabling cookies may limit certain features of the Website.

2.2 How We Use Cookies and Data Collection Tools

We use cookies to:

• Store your login details and preferences
• Track your activity for analytical purposes
• Serve you relevant advertisements

2.3 Analytics

We use analytics services (e.g., Google Analytics) to understand how users interact with the Website and improve its functionality.

2.4 Online Advertising

Cookies may also be used to deliver personalized advertisements based on your activity on the Website.

3. How We Use Your Information

We use the personal data you provide for the following purposes:

• Account Creation and Management: To create and manage your TakeCert account.
• Order Processing: To securely process your payments and fulfill your orders via Stripe.
• Website Improvement: To analyze user behavior and improve the Website’s performance.
• Communication: To notify you about updates, orders, or changes to our services.
• Security: To prevent unauthorized access and safeguard your information.

4. Who We Share Information With

We do not sell or trade your personal data. However, we may share it with the following trusted third parties:

• Amazon Web Services (AWS): For secure hosting of our Website.
• AWS Cognito: To authenticate and manage user accounts securely.
• Stripe: For secure payment processing.
• Analytics Providers: To track and analyze user interactions on the Website.

We may also disclose your information if required by law or to protect our legal rights.

5. Security Measures

We are committed to protecting your data with the following measures:

• Encryption: Sensitive data, such as passwords, is encrypted.
• Secure Hosting: We rely on AWS to host the Website securely.
• Payment Protection: Payments are processed securely via Stripe, adhering to PCI DSS standards.

6. Your Rights and Choices

6.1 Managing Your Information

You have the right to control the personal information you provide to us. You can update or request the deletion of your data by contacting us via email at support@takecert.com. Please note that certain information may need to be retained for legal or business purposes.

6.2 Our Policy Regarding Children

Our Website is not intended for children under the age of 16. We do not knowingly collect personal information from children. If we learn we have inadvertently collected such data, we will take steps to delete it.

7. Jurisdiction-Specific Privacy Rules

For EU Residents:

Under the General Data Protection Regulation (GDPR), EU residents have the following rights:

• Right of Access: Request access to your data.
• Right to Rectification: Correct any inaccurate or incomplete information.
• Right to Erasure: Request the deletion of your personal data.
• Right to Data Portability: Receive a copy of your data in a commonly used format.

For US Residents:

We comply with the California Consumer Privacy Act (CCPA) and other applicable U.S. privacy regulations. You have the right to:

• Request details on the categories of personal data we collect.
• Request deletion of your personal data.

For Indian Residents:

We adhere to the Information Technology Act, 2000, and other relevant privacy regulations in India.

8. Updates & Contact Information

8.1 Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you via email or post a notice on the Website. Please review these updates carefully. By continuing to use the Website after any updates, you agree to the revised Privacy Policy.

8.2 Interpretation

Any terms not defined in this Privacy Policy are defined in our Terms & Conditions.

8.3 Contact Us

If you have any questions or concerns regarding this Privacy Policy, feel free to contact us:

Email: support@takecert.com